Shipping Policy

SHIPPING POLICY

Thank you for shopping with FitFlex.

ORDER PROCESSING 

All orders are processed within 1–3 business days after payment has been received and verified.

Please note that orders are not processed, shipped, or delivered on weekends or public holidays.

SHIPPING TIMES

Once your order has been processed, estimated delivery times are typically:

• 7–12 business days for most destinations.

Please note that shipping times are estimates and may vary due to customs delays, carrier disruptions, weather conditions, or high order volumes.

ORDER TRACKING

When available, tracking information will be provided via email once your order has been shipped.

INCORRECT ADDRESS INFORMATION 

Customers are responsible for providing accurate shipping information. FitFlex is not responsible for delays or lost packages caused by incorrect addresses supplied during checkout.

LOST OR DELAYED SHIPMENTS

While we work closely with our shipping partners, FitFlex cannot guarantee delivery dates. If your order experiences an unusual delay, please contact us and we will assist in locating your package.

CONTACT

If you have any questions regarding shipping, please contact us through our website’s contact page.